Returns & Exchanges
At Herbal Oasis, we stand behind the purity and quality of our products; if you are not completely satisfied with your purchase, you can return unopened items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and a brief reason for the return to receive a Return Authorization number.
Secure Packaging
Place the unopened herbal products in their original packaging to ensure they are protected from damage during transit.
Label and Ship
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned items for quality seals, we will process your full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing